Privacy Policy – Celorn

At Celorn, we value your trust. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website and services.

By using Celorn.com, you agree to the practices described in this policy.

1. Information We Collect
We collect personal information to process your order and improve your shopping experience. This may include:
• Name and contact details
• Shipping and billing address
• Order history
• Payment information (processed securely by our payment partners)
• Device and browsing details (cookies, analytics)

We only collect information that is necessary for your purchase or for providing our services.

2. How Your Information Is Used
We use your information to:
• Process and fulfill your order
• Communicate order updates
• Improve website performance and customer experience
• Provide customer support
• Detect fraud or unauthorized activity
• Send optional newsletters (only with your consent)

We do not sell your personal data.

3. Communication
If you contact us via email or forms, we may store the communication to assist you better.
Your information is kept securely and is not combined with unrelated data.

4. Cookies & Analytics
Celorn.com uses cookies to provide a smoother browsing experience and understand how visitors use our site.
We may use third-party analytics tools (such as Shopify Analytics or Google Analytics) to collect anonymized usage data.

You can disable cookies in your browser settings, but certain features may not function properly.

5. Third-Party Services
We use trusted third-party providers to operate our online store, including:
• Payment processors
• Shipping carriers
• Analytics tools
• Review platforms
• Shopify as our ecommerce host

These partners only receive the information needed to perform their services and are required to protect your data.

We do not share your personal information with third parties for marketing purposes.

6. Data Retention
We retain your information only as long as necessary for:
• Order processing
• Legal and tax requirements
• Customer support purposes

You may request deletion of your data at any time (see section 8).

7. Minors
Celorn.com is not intended for children under 13.
We do not knowingly collect personal information from minors.

8. Your Rights
You may request to:
• Access your personal data
• Update or correct your information
• Delete your data
• Unsubscribe from newsletters

Contact us at info@celorn.com for any privacy-related requests.

9. Security
We use secure server environments, encrypted connections (SSL), and industry-standard measures to protect your data from unauthorized access.

10. Changes to This Policy
This Privacy Policy may be updated to reflect new website features or legal requirements.
We recommend reviewing it periodically.

11. Contact
For questions about this Privacy Policy or your data, contact us at:
📧 info@celorn.com