Terms and Conditions – Celorn
Welcome to Celorn.com. These Terms and Conditions apply to all purchases, website usage, and distance contracts made through our store.
1. Business Information
Website: Celorn.com
Email: info@Celorn.com
2. Scope
These terms apply to all offers, orders, and agreements between Celorn and the consumer.
Additional product-specific policies take priority if applicable.
3. The Offer
We aim to describe and display products as accurately as possible.
Images are indicative and may vary due to screen settings.
Price or listing errors are not binding.
4. The Contract
A contract is formed once the consumer completes checkout and receives order confirmation.
Celorn takes reasonable measures to secure electronic transactions.
5. Prices
All prices include applicable taxes.
Celorn reserves the right to cancel orders affected by pricing errors.
6. Right of Withdrawal (14 Days)
The consumer may withdraw within 14 days of receiving the item.
Items must be returned unused, unworn, and in original packaging.
Return requests must be submitted via email.
7. Return Costs
The consumer is responsible for return shipping fees.
Refunds are issued within 14 days of receiving the returned item.
8. Exclusions
Returns are not accepted for:
• items that are worn, used, or damaged
• items missing original packaging or tags
• custom-made or personalized products
9. Delivery
Orders are shipped as quickly as possible, with a maximum delivery window of 30 days unless otherwise agreed.
We do not deliver to P.O. Boxes.
In case of significant delays, the consumer may cancel the order.
10. Conformity and Warranty
Products must meet reasonable expectations as described on the website.
Defects must be reported within 14 days of receiving the product.
Normal wear and tear is not covered under warranty.
11. Payment
Payment must be completed at checkout.
Celorn may cancel orders with failed or reversed payments.
12. Liability (Materials, Allergies, Fit, and Use)
Celorn is not liable for:
• allergic reactions or sensitivities to materials (e.g., suede, leather, adhesives, dyes)
• discomfort or issues caused by incorrect sizing or improper fitting
• damage resulting from improper use, care, or handling
• wear, creasing, or deformation from normal use
All material details are provided on product pages.
It is the consumer’s responsibility to review sizing, fit, and material information before purchase.
13. Complaints
Complaints must be reported within 7 days of discovering an issue.
Celorn will respond within 14 days.
14. Jurisdiction
U.S. law applies to all purchases made through Celorn.com.
Consumers retain rights granted under mandatory consumer protection laws in their location if applicable.
